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Customer Service Officer
Bank of the Philippine Islands
Posted
2 weeks ago

Makati

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Customer Service Support Finance Operations

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Sema Summary

The Customer Service Officer role at Bank of the Philippine Islands involves handling customer inquiries and providing support for account onboarding. Candidates are expected to have strong communication and problem-solving skills, able to work in a fast-paced environment. This full-time position is based in Makati, Philippines, aimed at individuals with junior-level experience in customer service. It's an opportunity to develop within a reputable financial institution.

About Company

Bank of the Philippine Islands is one of the leading financial institutions in the Philippines, offering a range of banking and financial services.

Core Requirements

Bachelor's degree in any field
Strong communication skills
Customer service experience
Problem-solving abilities
Ability to work in a fast-paced environment

Responsibilities

Handle customer inquiries
Assist in account onboarding
Provide product information
Resolve customer issues
Guide customers through processes
Maintain accurate records
Collaborate with team members

Must Have skills

CommunicationCustomer serviceProblem-solvingAttention to detailTeamwork

Nice To Have Skills

Financial knowledgeMultitaskingAdaptabilityTime managementFamiliarity with CRM tools

Job Keywords

customer serviceclient supportaccount managementcommunication skillsproblem resolution

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