Customer Service Officer
Coty
Posted
last month
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
The Customer Service Officer manages daily customer service operations for Coty's Travel Retail Asia Pacific unit. This role includes order processing, customer interactions, and collaboration with internal teams.
About Company
Coty is one of the world’s largest beauty companies with a diverse portfolio across various beauty sectors. It values diversity and promotes an inclusive workplace culture.
Core Requirements
- Degree in Supply Chain
- 3-5 years experience
- Knowledge of SAP
- Fluent in English
- Strong MS Office skills
Responsibilities
- Manage order processing in SAP.
- Coordinate with logistics for delivery.
- Maintain shelf-life requirements.
- Collaborate on inventory management.
- Handle customer queries effectively.
- Ensure compliance with audit requirements.
- Participate in business meetings.
Benifits
- Omni-Working
- Product Allowance
- Free goods
- Paid Parental Leave
Must Have skills
Job Keywords
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