Customer Service Officer
Toll Group
Posted
4 weeks ago
Bayan Lepas
Onsite
MYR 3K
Full Time
Sema Summary
The Customer Service Officer role at Toll Group involves providing essential support to customers during night shifts and weekends. Responsibilities include responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction. Candidates should possess strong communication skills and be able to work in a fast-paced environment. This full-time position is based in Bayan Lepas, Malaysia, and comes with an estimated monthly salary of MYR3000.
About Company
Toll Group is a leading logistics provider offering a wide range of services to meet customer needs.
Core Requirements
- Strong communication skills
- Problem-solving abilities
- Ability to work under pressure
- Customer service experience
- High school diploma or equivalent
Responsibilities
- Handle customer inquiries effectively
- Resolve customer complaints
- Provide accurate information
- Ensure customer satisfaction
- Maintain records of customer interaction
- Work collaboratively with team members
- Adapt to changing customer needs
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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