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Customer Service Intern
ONTO
Posted
2 weeks ago

Ho Chi Minh City, Vietnam

Remote

VND 5M

Intern Level

Internship

Job Categories

Customer Support Internship Service Operations

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Sema Summary

The Customer Service Intern position at ONTO involves supporting the customer service team in various tasks, including handling inquiries and providing solutions. This role is ideal for students or recent graduates looking to gain practical experience in customer relations within a hybrid work environment. The intern will have the opportunity to develop communication and problem-solving skills while working closely with experienced professionals. A proactive attitude and eagerness to learn are vital for success in this internship.

About Company

ONTO is focused on providing exceptional customer service and innovative solutions in the tech industry. The company values building meaningful relationships with customers to enhance their experience.

Core Requirements

Currently enrolled in a relevant degree program
Strong communication skills
Problem-solving abilities
Customer-oriented mindset
Eagerness to learn

Responsibilities

Assist in responding to customer inquiries
Provide support in resolving customer issues
Communicate effectively with team members
Maintain accurate records of customer interactions
Help with administrative tasks
Participate in team meetings
Contribute to improving customer service processes

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceOrganization

Nice To Have Skills

Time managementAdaptabilityMultitasking

Job Keywords

Customer ServiceInternshipSupportCommunicationHybrid

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