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Customer Service Intern
Motion Asia Pacific
Posted
3 weeks ago

Balikpapan, East Kalimantan

Onsite

IDR 3M

Intern Level

Internship

Job Categories

Customer Service Intern Support Relations

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Sema Summary

The Customer Service Intern position at Motion Asia Pacific in Balikpapan involves supporting the customer relations team in addressing client inquiries and providing solutions. Interns will gain hands-on experience in customer service processes and enhance their communication skills. Ideal candidates should be eager to learn and work in a team environment while contributing to customer satisfaction. This position offers full-time exposure in a dynamic setting.

About Company

Motion Asia Pacific is dedicated to enhancing customer relations and providing exceptional service across the region.

Core Requirements

Currently enrolled in a relevant degree program
Strong communication skills
Ability to work in a team
Proficient in Microsoft Office
Customer-oriented mindset

Responsibilities

Assist in handling customer inquiries
Support the customer relations team
Provide solutions to customer issues
Maintain communication records
Participate in team meetings
Help develop customer service policies
Contribute to improving customer satisfaction

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceTime management

Nice To Have Skills

MultilingualTechnical skillsAdaptabilityAttention to detailCritical thinking

Tools Knowledge Requried

Microsoft OfficeCustomer database softwareEmail communication tools

Job Keywords

Customer serviceInternshipRelationsSupportCommunication

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