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Customer Service Executive
Semesteria
Posted
2 days ago

Kuala Lumpur, Malaysia

Remote

MYR 3K

Junior Level

Full Time

Job Categories

Customer Service Support Administration Management

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Sema Summary

The Customer Service Executive role focuses on providing exceptional support and service to clients. Candidates should possess strong communication skills and a problem-solving mindset to address customer inquiries. This full-time position is based in Kuala Lumpur, Malaysia but is offered as a remote opportunity. Ideal candidates will have a keen interest in customer relations and a positive attitude.

About Company

Semesteria is a dynamic company committed to innovative solutions in customer service management. They prioritize client satisfaction and support, fostering a collaborative work environment.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service orientation
Problem-solving abilities
Ability to work in a team

Responsibilities

Respond to customer inquiries
Resolve issues and complaints
Maintain customer records
Provide product information
Collaborate with the team
Assist in customer feedback collection
Support the development of service improvements

Must Have skills

CommunicationProblem-solvingTeam collaborationCustomer serviceTime management

Nice To Have Skills

MultilingualSales skillsFamiliarity with CRM systems

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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