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Customer Service Executive
PICK.A.ROO by Agile Digital Ventures, Inc.
Posted
3 weeks ago

Taguig, National Capital Region

Remote

PHP 30K

Intern Level

Full Time

Job Categories

Customer Service Support Entry Level

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Industry

Sema Summary

The Customer Service Executive position at PICK.A.ROO is an entry-level role designed for those looking to start a career in customer service. The role involves assisting customers with inquiries and resolving issues to ensure customer satisfaction. Candidates should be comfortable with hybrid work and possess good communication skills. This full-time position offers a competitive salary and the opportunity to grow within the company.

About Company

PICK.A.ROO is a digital platform aimed at enhancing customer service experiences, allowing users to efficiently access the services they need.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to work in a team
Basic computer skills
Customer-oriented mindset

Responsibilities

Assist customers with inquiries
Resolve issues presented by customers
Provide information about products and services
Document customer interactions
Work collaboratively with team members
Maintain a positive attitude
Follow up on customer requests

Must Have skills

CommunicationTeamworkProblem-solvingAttention to detailAdaptability

Nice To Have Skills

Technical proficiencyCustomer service experienceSales skillsTime managementMultilingual abilities

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeHelpdesk Tools

Job Keywords

Customer ServiceEntry-LevelSupportCommunicationHybrid

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