Customer Service Executive
HSBC
Posted
last month
Hyderabad, Telangana, India
Remote
INR 30K
Junior Level
Full Time
Sema Summary
Join HSBC as a Customer Service Executive to provide high-quality service to customers. The role is essential for resolving inquiries and enhancing customer satisfaction.
About Company
HSBC is one of the world's largest banking and financial services organizations, operating in 64 countries to help businesses and individuals thrive.
Core Requirements
- Graduate in any discipline
- Excellent communication skills
- Prior banking experience preferred
- Good interpersonal skills
- Self-motivated and proactive
Responsibilities
- Ensure productivity and quality levels are met.
- Resolve customer requests efficiently and accurately.
- Provide database management support.
- Participate in business health checks.
- Identify and escalate issues proactively.
- Manage complaints and complex enquiries.
- Collaborate with team members to improve service.
Must Have skills
Job Keywords
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