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Olaben

Customer Service Executive

Olaben

Posted

2 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 10M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Executive role at Olaben involves engaging with customers in Ho Chi Minh City. The successful candidate will provide support and service to enhance customer satisfaction. This position is ideal for individuals seeking to grow in a customer-focused environment. Skills in communication and problem-solving are essential for addressing customer inquiries effectively. As a full-time position, it offers opportunities for consistent professional development.

About Company

Olaben specializes in customer-centric solutions and are committed to delivering exceptional service.

Core Requirements

  • High school diploma or equivalent
  • Good communication skills
  • Basic problem-solving ability
  • Experience in customer service preferred
  • Ability to work in a team

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Provide product information
  • Document customer interactions
  • Follow up on customer feedback
  • Coordinate with internal teams
  • Maintain a positive company image

Must Have skills

CommunicationProblem-solvingTeamworkTime managementAdaptability

Nice To Have Skills

Sales experienceMultilingualConflict resolutionTechnical proficiencyCustomer relationship management

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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