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Customer Service Executive
Olaben
Posted
2 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 10M

Junior Level

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

The Customer Service Executive role at Olaben involves engaging with customers in Ho Chi Minh City. The successful candidate will provide support and service to enhance customer satisfaction. This position is ideal for individuals seeking to grow in a customer-focused environment. Skills in communication and problem-solving are essential for addressing customer inquiries effectively. As a full-time position, it offers opportunities for consistent professional development.

About Company

Olaben specializes in customer-centric solutions and are committed to delivering exceptional service.

Core Requirements

High school diploma or equivalent
Good communication skills
Basic problem-solving ability
Experience in customer service preferred
Ability to work in a team

Responsibilities

Assist customers with inquiries
Resolve customer complaints
Provide product information
Document customer interactions
Follow up on customer feedback
Coordinate with internal teams
Maintain a positive company image

Must Have skills

CommunicationProblem-solvingTeamworkTime managementAdaptability

Nice To Have Skills

Sales experienceMultilingualConflict resolutionTechnical proficiencyCustomer relationship management

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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