Customer Service Executive
Policybazaar.com
Posted
last month
Gurugram, Haryana
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The Customer Service Executive will handle customer inquiries and provide assistance. This role is crucial for ensuring customer satisfaction and maintaining service quality.
About Company
Policybazaar.com is a prominent digital insurance marketplace, dedicated to simplifying the insurance buying process for customers in India.
Core Requirements
- Bachelor's degree
- Customer service experience
- Strong communication skills
- Problem-solving ability
- Ability to work in a team
Responsibilities
- Respond to customer inquiries via phone and email.
- Resolve customer complaints efficiently.
- Educate customers about products and services.
- Maintain accurate customer records.
- Assist in processing transactions.
- Collaborate with team members to enhance service quality.
- Report feedback to management for service improvement.
Must Have skills
Job Keywords
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