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Customer Service Executive
Positiwise Infotech Pvt Ltd
Posted
3 weeks ago

Ahmedabad, Gujarat

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Support Service Communication Administration

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Sema Summary

Positiwise Infotech Pvt Ltd is seeking a Customer Service Executive in Ahmedabad, Gujarat. The role involves handling customer inquiries, resolving issues, and delivering exceptional service. Candidates should have experience in a customer-facing role and possess strong communication skills. This full-time position is suitable for junior-level applicants. The estimated salary is INR30000 per month.

About Company

Positiwise Infotech Pvt Ltd is committed to providing top-notch digital solutions and customer support.

Core Requirements

Strong communication skills
Problem-solving abilities
Experience in customer service
Team collaboration skills
Ability to handle inquiries

Responsibilities

Respond to customer inquiries promptly.
Resolve issues with effective solutions.
Maintain a high level of customer satisfaction.
Document customer interactions accurately.
Collaborate with team members for support.
Assist in developing customer service policies.
Provide product knowledge to customers.

Must Have skills

CommunicationProblem-solvingTeamworkPatienceAdaptability

Nice To Have Skills

Conflict resolutionTime managementTechnical proficiencySales skillsMicrosoft Office

Tools Knowledge Requried

CRM SoftwareEmailChat ToolsTelephone SystemsDocumentation Tools

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingTeamwork

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