Search for Jobs

Customer Service Coordinator
Sherwin-Williams
Posted
2 weeks ago

Semarang, Central Java

Onsite

IDR 6M

Junior Level

Full Time

Job Categories

Customer Support Service Management Sales

Match

Skills

Experience

Industry

Sema Summary

Sherwin-Williams is looking for a Customer Service Coordinator based in Semarang, Central Java. The role entails managing customer inquiries, providing product information, and ensuring high levels of customer satisfaction. Candidates should be comfortable with on-site duties and possess strong communication skills. This is a full-time position suitable for junior-level professionals seeking to develop their careers in customer service.

About Company

Sherwin-Williams is a global leader in the coatings and chemicals industry, known for high-quality products and exceptional service.

Core Requirements

High school diploma or equivalent
Experience in customer service
Strong communication skills
Basic problem-solving abilities
Ability to work in teams

Responsibilities

Manage customer inquiries promptly
Provide product information to customers
Ensure high customer satisfaction
Assist with order processing
Resolve customer complaints effectively
Collaborate with sales teams
Maintain accurate customer records

Must Have skills

CommunicationProblem-solvingTeamworkCustomer-focusedTime management

Nice To Have Skills

Sales skillsNegotiationMultilingualTechnical knowledgeConflict resolution

Tools Knowledge Requried

CRM SoftwareEmailPhone

Job Keywords

customer servicecoordinatorcommunicationteamworkproblem-solving

Similar Jobs