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Customer Service Coordinator
LIXIL
Posted
3 weeks ago

Bangkok City, Thailand

Onsite

THB 30K

Full Time

Job Categories

Customer Service Support Administration Coordination

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Sema Summary

The Customer Service Coordinator at LIXIL is responsible for providing exceptional support and coordination within the customer service team. The role requires a proactive approach to addressing client inquiries and resolving issues efficiently. Candidates should have strong organizational skills and an aptitude for effective communication. This position is full-time and based on-site in Bangkok City, Thailand. Competitive salary and benefits are offered to the right candidate.

About Company

LIXIL is a global leader in the design and manufacturing of innovative building materials and home products. Committed to enhancing comfort and quality of life, LIXIL operates with a focus on consumer needs and sustainability.

Core Requirements

Bachelor's degree preferred
Strong communication skills
Problem-solving abilities
Experience in customer service
Organizational skills

Responsibilities

Manage customer inquiries and provide timely responses.
Coordinate communication between customers and service teams.
Resolve customer issues and ensure satisfaction.
Maintain accurate records of customer interactions.
Assist in training new team members.
Implement customer feedback mechanisms.
Support administrative tasks as required.

Must Have skills

Customer serviceCommunicationProblem-solvingOrganizationalTeam collaboration

Nice To Have Skills

AdaptabilityTime managementMultilingual skills

Tools Knowledge Requried

CRM softwareOffice suiteCommunication tools

Job Keywords

Customer ServiceCoordinationSupportAdministrationProblem-solving

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