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Liveware

Customer Service Consultant

Liveware

Posted

3 weeks ago

Makati, Philippines

Onsite

PHP 20K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Customer Service Consultant for the travel industry to provide excellent assistance to clients in Makati, Philippines. The role requires effective communication and problem-solving skills, ensuring customers receive the best service possible. Ideal for junior-level candidates, the position is full-time and located on-site. Benefits are currently unspecified, but the company values customer satisfaction.

About Company

Liveware is dedicated to delivering exceptional customer service in the travel industry, ensuring clients have the best experience possible.

Core Requirements

  • Excellent communication skills
  • Problem-solving abilities
  • Familiarity with the travel industry
  • Customer service experience
  • Ability to work in a team

Responsibilities

  • Assist customers with inquiries and bookings
  • Resolve customer complaints efficiently
  • Maintain customer records accurately
  • Provide detailed information about travel options
  • Collaborate with team members to improve service
  • Ensure customer satisfaction in every interaction
  • Stay updated on travel industry trends

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkTime management

Nice To Have Skills

Sales skillsMultilingual abilitiesConflict resolutionOrganizational skillsAdaptability

Job Keywords

customer serviceconsultanttravel industrysupport roleMakati

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