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Customer Service Associate
Keysight Technologies
Posted
2 days ago

Penang, Malaysia

Onsite

MYR 3K

Junior Level

Contract

Job Categories

Customer Support Operations Service Sales

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Sema Summary

Keysight Technologies is seeking a Customer Service Operations Associate who is proficient in Mandarin. This on-site role in Penang, Malaysia, aims to enhance customer satisfaction through effective communication and support. Candidates should possess strong problem-solving skills and a commitment to providing exceptional service. A background in customer support is preferred, and contract employment offers a unique opportunity to develop within the company.

About Company

Keysight Technologies is a leading company in electronic measurement, providing innovative solutions to meet the needs of customers across various industries.

Core Requirements

Fluency in Mandarin
Strong communication skills
Problem-solving abilities
Ability to work in a team
Customer service experience

Responsibilities

Assist customers with inquiries.
Provide technical support for products.
Resolve issues in a timely manner.
Communicate effectively with customers.
Maintain customer satisfaction.
Document all customer interactions.
Collaborate with team members on projects.

Must Have skills

Customer serviceMandarinCommunicationProblem-solvingTeamwork

Nice To Have Skills

Technical supportAdaptabilityTime management

Job Keywords

Customer ServiceOperationsMandarin SpeakerTechnical SupportCommunication

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