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DP World

Customer Service Associate

DP World

Posted

3 weeks ago

Manila, National Capital Region

Onsite

PHP 25K

Full Time

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Industry

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Sema Summary

DP World is seeking a Customer Service Associate based in Manila. The role involves supporting customers with their inquiries and ensuring satisfaction with services. While specific experience levels aren't indicated, candidates should ideally possess skills in customer support. The job is full-time, on-site, and part of the logistics sector. The estimated salary for this role is PHP 25,000 per month.

About Company

DP World is a leading provider of smart logistics solutions, committed to delivering an excellent service for their customers globally.

Core Requirements

  • Excellent communication skills
  • Problem-solving abilities
  • Customer interaction experience
  • Ability to work in a team
  • High school diploma or equivalent

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Provide product information
  • Document customer interactions
  • Collaborate with team members
  • Maintain accurate records
  • Follow up with customers as needed

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkAdaptability

Nice To Have Skills

MultilingualSales ExperienceData EntryConflict ResolutionBasic Technical Skills

Tools Knowledge Requried

CRM SoftwareEmailPhone SystemsMicrosoft OfficeChat Software

Job Keywords

customer servicecommunicationsupportlogisticsteamwork

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