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RCBC

Customer Service Associate

RCBC

Posted

3 weeks ago

Makati, National Capital Region

Onsite

PHP 20K

Full Time

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Sema Summary

RCBC is seeking a Customer Service Associate to provide on-site support to clients in Makati. Responsibilities include addressing customer inquiries, resolving issues, and ensuring client satisfaction. Ideal candidates should possess strong communication skills and problem-solving abilities, as well as a background in customer service. This is a full-time position with potential for growth within the company.

About Company

RCBC is a progressive financial institution focused on providing exceptional banking solutions and customer service.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Problem-solving abilities
  • Attention to detail
  • High school diploma or equivalent

Responsibilities

  • Respond to customer inquiries
  • Resolve customer issues efficiently
  • Provide information about banking products
  • Ensure customer satisfaction
  • Maintain accurate customer records
  • Collaborate with team members
  • Assist in training new staff

Must Have skills

CommunicationCustomer ServiceProblem-SolvingAttention to DetailTeamwork

Nice To Have Skills

Banking KnowledgeLeadershipTime ManagementTechnical ProficiencyAdaptability

Job Keywords

Customer ServiceAssociateFinanceMakatiFull-time

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