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Customer Service Associate
Alight Solutions
Posted
3 weeks ago

Gurgaon, Haryana, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Service Administration Sales

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Sema Summary

The Customer Service Associate role at Alight Solutions involves providing exceptional support to clients while handling inquiries and resolving issues. This position requires excellent communication and problem-solving skills, focusing on customer satisfaction. Ideally suited for candidates with experience in customer service roles, the job is based in Gurgaon, Haryana, and is a full-time opportunity. The estimated monthly salary for this role is around INR 30,000.

About Company

Alight Solutions specializes in improving the employee experience by delivering insights and technology solutions. The company aims to assist businesses in achieving better outcomes by optimizing their customer service operations.

Core Requirements

Excellent communication skills
Problem-solving abilities
Customer service experience
Team collaboration
Flexibility to work on-site

Responsibilities

Respond to customer inquiries
Resolve customer complaints
Provide product information
Assist with order management
Document customer interactions
Coordinate with other teams for issue resolution
Maintain customer satisfaction standards

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAdaptability

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingTeamwork

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