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Customer Service Associate
Accenture services Pvt Ltd
Posted
3 weeks ago

Greater Hyderabad Area

Onsite

INR 30K

Full Time

Job Categories

Customer Service IT Support Operations

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Sema Summary

Accenture is seeking a Customer Service Associate to support IT services in the Greater Hyderabad Area. The role involves direct customer interaction and requires a strong understanding of IT processes and solutions. Candidates should possess good communication skills and a willingness to resolve issues efficiently. Being a full-time position, this role does not offer remote work options, and a reasonable salary estimation is included.

About Company

Accenture is a leading global professional services company specializing in IT services and consulting, dedicated to delivering high-quality solutions to clients worldwide.

Core Requirements

Strong communication skills
Problem-solving abilities
Knowledge of IT services
Ability to work in a team
Customer service experience

Responsibilities

Assist customers with IT issues
Resolve customer inquiries efficiently
Provide technical support
Document customer interactions
Collaborate with team members
Follow up on customer issues
Deliver excellent customer service

Must Have skills

CommunicationProblem-solvingIT knowledgeCustomer serviceTeamwork

Job Keywords

Customer ServiceIT SupportTechnical AssistanceCommunication SkillsProblem Solving

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