Customer Service Assistant
UPS
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 3K
Full Time
Sema Summary
The Customer Service Assistant at UPS in Singapore is responsible for providing excellent service and support to customers. This role involves managing customer inquiries, assisting in problem resolution, and ensuring smooth operations. Ideal candidates are proactive in addressing customer needs and are comfortable working in a full-time capacity. While specific experience requirements are not mentioned, strong communication skills are essential for success.
About Company
UPS is a global leader in logistics and package delivery, dedicated to providing high-quality services to its customers.
Core Requirements
- Communication skills
- Problem-solving skills
- Customer service experience
- Team collaboration
- High school diploma
Responsibilities
- Assist customers with inquiries.
- Resolve customer issues efficiently.
- Manage daily operations.
- Coordinate with team members.
- Maintain service standards.
- Document customer interactions.
- Provide feedback to management.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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