Customer Service Assistant
MyTutor.my
Posted
last month
Seremban, Negri Sembilan, Malaysia
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
The Customer Service Assistant will manage customer inquiries and provide support. This role focuses on resolving issues and enhancing the overall customer experience.
About Company
MyTutor.my is Malaysia's leading provider of personalized 1-to-1 home and online tuition, designed to help students achieve academic success.
Core Requirements
- Fluency in English and Bahasa Malaysia.
- Experience in customer service.
- Strong interpersonal skills.
- Ability to resolve complaints.
- Professional demeanor.
Responsibilities
- Manage customer inquiries.
- Provide client support.
- Resolve issues promptly.
- Maintain customer records.
- Support operations team.
- Enhance customer experience.
- Engage with clients daily.
Must Have skills
Job Keywords
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