Customer Service Analyst
Collins Aerospace
Posted
2 weeks ago
Tanauan, Calabarzon, Philippines
Onsite
PHP 40K
Full Time
Sema Summary
The Customer Service Analyst position involves assisting clients with inquiries, resolving issues, and ensuring customer satisfaction. Candidates should possess a strong aptitude for communication and problem-solving skills. This full-time role is based in Tanauan, Calabarzon, Philippines. Applicants should be prepared to engage with a high volume of customer interactions. Benefits are currently unspecified.
About Company
Collins Aerospace is a leader in aerospace and defense technology, providing innovative solutions for commercial and military applications.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Problem-solving abilities
- Customer service experience
- Proficiency in relevant software
Responsibilities
- Assist customers with inquiries
- Resolve customer issues efficiently
- Document customer interactions
- Collaborate with team members
- Maintain knowledge of products
- Provide feedback for service improvement
- Support frontline staff in service delivery
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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