Customer Service Analyst
MultiplyMii
Posted
3 weeks ago
Davao, Philippines
Remote
PHP 30K
Mid Level
Full Time
Sema Summary
MultiplyMii is seeking a Customer Service Analyst to manage customer inquiries and perform cost comparison analysis. This full-time position is hybrid, located in Davao, Philippines. The role requires a mid-level experience in customer service and analytical skills to optimize processes. Candidates should be flexible and ready to work in a dynamic environment.
About Company
MultiplyMii specializes in providing virtual assistance and strategic support to businesses, aiming to enhance operational efficiency.
Core Requirements
- Bachelor's degree in relevant field
- Experience in customer service
- Strong analytical skills
- Ability to work in a team
- Excellent communication skills
Responsibilities
- Respond to customer inquiries
- Perform cost analysis comparisons
- Collaborate with the team on solutions
- Document customer interactions
- Provide feedback for service improvement
- Assist in training new staff
- Maintain customer service standards
Must Have skills
Nice To Have Skills
Job Keywords
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