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1Aviation Groundhandling Services, Corp.

Customer Service Agent

1Aviation Groundhandling Services, Corp.

Posted

3 weeks ago

Silay, Western Visayas, Philippines

Onsite

PHP 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Agent role at 1Aviation Groundhandling Services involves managing customer interactions at the airport in Silay. Responsibilities include assisting passengers, handling inquiries, and ensuring quality service delivery. Candidates should possess strong communication skills, with the ability to work in a fast-paced environment. No specific experience level is mentioned, but the role is geared toward full-time commitment. Salary is estimated at PHP30,000 per month.

About Company

1Aviation Groundhandling Services specializes in providing reliable airport ground services, emphasizing quality customer experience.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Ability to work under pressure
  • Attention to detail
  • Flexibility with work hours

Responsibilities

  • Assist passengers with check-in and boarding
  • Handle customer inquiries professionally
  • Ensure high levels of customer satisfaction
  • Manage baggage handling operations
  • Coordinate with airline staff for efficient service
  • Address complaints and provide solutions
  • Maintain a safe and welcoming airport environment

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkFlexibility

Nice To Have Skills

MultilingualConflict resolutionTime managementTechnical skillsSales ability

Job Keywords

Customer ServiceAirport OperationsClient SupportInterpersonal SkillsGround Handling

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