Customer Service Agent
HRS Group
Posted
last month
Ho Chi Minh City Metropolitan Area
Remote
VND 8M
Junior Level
Full Time
Sema Summary
The Customer Service Agent role at HRS Group focuses on providing assistance and support to customers. This position requires effective communication skills and problem-solving abilities.
About Company
HRS Group specializes in providing exceptional customer service solutions across various sectors. The company values diversity and promotes a hybrid work environment.
Core Requirements
- High school diploma or equivalent.
- Experience in customer service preferred.
- Strong communication skills.
- Ability to work in a hybrid setup.
- Problem-solving skills.
Responsibilities
- Assist customers with inquiries and issues.
- Manage customer complaints effectively.
- Provide product information and support.
- Document customer interactions accurately.
- Collaborate with team members for solutions.
- Follow up on customer feedback.
- Meet performance metrics set by the company.
Must Have skills
Job Keywords
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