Customer Service Agent
HGS
Posted
3 weeks ago
Quezon City
Onsite
PHP 30K
Full Time
Sema Summary
HGS is looking for a Customer Service Agent in Quezon City who will provide support and assistance to customers. The role requires effective communication skills and a commitment to customer satisfaction. The position is on-site and full-time. Ideal candidates should be prepared to contribute positively to the team environment. This job offers an opportunity to grow within a reputable company in the BPO industry.
About Company
HGS is a leading provider of customer service solutions, offering comprehensive support across various sectors. With a focus on enhancing customer experiences, HGS values the contributions of its employees and fosters a collaborative work environment.
Core Requirements
- Strong communication skills
- Ability to multitask
- Problem-solving skills
- Customer-oriented mindset
- High school diploma or equivalent
Responsibilities
- Respond to customer inquiries
- Resolve customer issues promptly
- Maintain customer records
- Ensure customer satisfaction
- Collaborate with team members
- Stay updated on product knowledge
- Participate in training sessions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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