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Customer Service Agent
PT Kasir Pintar Internasional
Posted
3 weeks ago

Malang, East Java, Indonesia

Onsite

IDR 4M

Junior Level

Contract

Job Categories

Customer Service Support Sales Administration

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Sema Summary

PT Kasir Pintar Internasional is seeking a Customer Service Agent in Malang, East Java. The role includes handling customer inquiries via phone, email, or social media, solving customer issues efficiently, and providing product information. The candidate should have at least a high school education and preferably some experience in customer service. Strong communication skills and a customer-oriented mindset are essential for this position. This is a contract role with a focus on direct customer interaction.

About Company

PT Kasir Pintar Internasional is a software development company specializing in mobile-based point of sale solutions for small and medium enterprises, helping them transition from traditional desktop systems since 2016.

Core Requirements

High school diploma or equivalent
Experience in customer service
Strong communication skills
Problem-solving abilities
Basic understanding of company products

Responsibilities

Address customer inquiries via various channels
Resolve customer issues swiftly and efficiently
Provide information about products and services
Build and maintain strong customer relationships
Perform administrative tasks related to customer service
Offer feedback for service improvements
Assist in enhancing customer satisfaction

Must Have skills

CommunicationCustomer ServiceProblem SolvingRelationship BuildingAdministration

Job Keywords

Customer ServiceCommunicationProblem SolvingClient RelationsAdministration

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