Customer Service Agent
Concentrix
Posted
last month
Jakarta, Indonesia
Onsite
IDR 5M
Junior Level
Full Time
Sema Summary
Join Concentrix as a Customer Service Agent to support European and US travelers. This role involves providing live chat assistance for travel inquiries and bookings.
About Company
Concentrix is a global technology and services leader that powers the world’s best brands, focusing on human-centered and tech-powered solutions.
Core Requirements
- Excellent English proficiency
- 1 year customer service experience
- Strong problem-solving skills
- Attention to detail
- Willingness to work night shifts
Responsibilities
- Provide live chat support to customers
- Manage reservations and bookings
- Handle booking modifications
- Resolve customer issues
- Maintain customer satisfaction
- Work on a rotational shift schedule
- Assist with travel inquiries
Benifits
- Competitive salary
- Attractive benefits package
- Career growth opportunities
- Dynamic work environment
- Professional development
Must Have skills
Job Keywords
Similar Jobs
Customer Service Agent
Concentrix
Yogyakarta
Customer Service Agent
PT Kasir Pintar Internasional
Malang, East Java, Indonesia
Customer Service
ASA Indonesia
Yogyakarta, Indonesia
Customer Service
McEasy
Surabaya, East Java, Indonesia
Customer Service
Teleperformance
Yogyakarta
Service Agent
Semesteria
Lembang, West Java
Customer Service Officer
Bank Lesca Dana
North Jakarta, Jakarta
Customer Service Officer
Bank Lesca Dana Jakarta
North Jakarta, Jakarta
Customer Service Specialist
Meratus Group
Surabaya, Indonesia
Customer Service Specialist
MOVA TECH
Jakarta, Indonesia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.