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TP

Customer Service Agent

TP

Posted

2 weeks ago

Bangkok, Bangkok City

Onsite

THB 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Agent role at TP involves assisting customers with inquiries related to airline services and travel. The position requires strong communication skills and the ability to handle customer issues. It is based in Bangkok and offers a full-time opportunity for someone in the junior experience level. While no specific benefits are mentioned, the role offers a competitive salary package based on industry standards in Thailand.

About Company

TP is a prominent airline offering travel solutions and customer service excellence.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Customer service experience
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Provide information about flights
  • Handle bookings and cancellations
  • Maintain a positive attitude towards customers
  • Work collaboratively with the team
  • Document customer interactions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkTime Management

Nice To Have Skills

Language SkillsSales ExperienceAdaptability

Job Keywords

Customer serviceAirlineCommunicationSupportTravel

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