Customer Service Advocate
KMC Solutions
Posted
2 weeks ago
Makati, National Capital Region
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
As a Spanish Bilingual Customer Service Advocate at KMC Solutions, you will be responsible for assisting clients with their inquiries and resolving issues in both English and Spanish. The role requires effective communication skills and a passion for customer support. Located in Makati, this full-time position is ideal for individuals who enjoy working in a collaborative environment. While the salary is estimated at PHP 25,000 per month, the role presents an opportunity to develop skills in customer service.
About Company
KMC Solutions is a dynamic company focused on providing quality customer experiences through effective support and talent solutions.
Core Requirements
- Proficiency in English and Spanish
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- High school diploma
Responsibilities
- Responding to customer inquiries
- Assisting with product-related questions
- Resolving customer complaints
- Documenting customer interactions
- Collaborating with team members
- Maintaining customer satisfaction
- Providing feedback to management
Must Have skills
Nice To Have Skills
Job Keywords
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