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Customer Service Advocate
HPE Aruba Networking
Posted
4 weeks ago

Chennai, Tamil Nadu, India

Onsite

INR 30K

Full Time

Job Categories

Support Customer Service Sales Communication

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Sema Summary

HPE Aruba Networking is seeking a Customer Service Advocate in Chennai, Tamil Nadu. The role focuses on providing exceptional support to customers, managing inquiries, and ensuring satisfaction. Candidates will benefit from full-time employment in a dynamic environment, gaining valuable experience in customer relations. While specific experience levels are not stated, a strong background in customer service is likely beneficial. Opportunities for growth within a well-respected organization are available.

About Company

HPE Aruba Networking specializes in networking solutions and technologies. It is a part of Hewlett Packard Enterprise and focuses on delivering innovative solutions to enhance business connectivity and performance.

Core Requirements

Experience in customer service
Strong communication skills
Ability to handle complaints
Teamwork capability
Problem-solving skills

Responsibilities

Manage customer inquiries and support requests
Provide information about products and services
Resolve customer issues effectively
Collaborate with teams to improve service delivery
Maintain accurate records of customer interactions
Follow up with customers to ensure satisfaction
Identify areas for service improvement

Must Have skills

CommunicationCustomer supportProblem-solvingTeamworkTime management

Nice To Have Skills

Sales experienceTechnical knowledgeConflict resolutionMultilingual skillsAdaptability

Job Keywords

Customer serviceAdvocacySupportCommunicationService

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