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Customer Service Advisor
TELUS
Posted
4 weeks ago

Metro Manila

Onsite

PHP 33K

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

As a Customer Service Advisor at TELUS, you will be responsible for providing excellent service to customers in Metro Manila. This full-time position involves addressing inquiries and resolving issues to ensure customer satisfaction. While specific experience levels are not mentioned, strong communication skills and the ability to handle calls effectively are essential. The role offers a competitive salary of up to PHP33,000 monthly, making it an attractive opportunity for individuals in the customer service sector.

About Company

TELUS is a leading telecommunications company focused on delivering exceptional customer experiences and innovative solutions.

Core Requirements

High school diploma
Excellent communication skills
Customer service experience
Ability to work in a team
Problem-solving skills

Responsibilities

Provide support to customers via phone
Address customer inquiries and concerns
Resolve issues in a timely manner
Document customer interactions
Assist with product information
Maintain a high level of customer satisfaction
Collaborate with team members

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkActive listening

Nice To Have Skills

Multilingual skillsTechnical knowledgeCRM software experience

Job Keywords

Customer ServiceSupportAdvisorCommunicationProblem-solving

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