Customer Service Advisor
Concentrix
Posted
3 weeks ago
Ho Chi Minh City
Onsite
VND 5M
Full Time
Sema Summary
As a Customer Service Advisor at Concentrix, you will be responsible for supporting and advising customers, responding to inquiries, and ensuring a positive service experience. This role requires strong communication skills and the ability to interact effectively with clients in Japanese. The position is based in Ho Chi Minh City, and candidates should be prepared for an on-site, full-time commitment. Salary is competitive within the local market.
About Company
Concentrix is a global provider of customer engagement services, offering support and solutions to enhance customer experiences across various industries.
Core Requirements
- Ability to communicate in Japanese
- Strong problem-solving skills
- Experience in customer service
- Excellent verbal communication
- Minimum high school diploma
Responsibilities
- Assist customers with inquiries
- Provide information about products and services
- Resolve customer complaints
- Document customer interactions
- Maintain service quality standards
- Work collaboratively with team members
- Follow up on customer issues
Must Have skills
Job Keywords
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