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Entegris

Customer Service Advisor

Entegris

Posted

2 days ago

Bayan Lepas, Penang

Onsite

MYR 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Entegris is seeking a Customer Service Advisor in Bayan Lepas, Penang. The role involves supporting customer inquiries, resolving issues, and providing exceptional service. Ideal candidates should have strong communication skills and some experience in customer service. This full-time position does not mention specific benefits but offers a competitive salary. Applicants should be prepared for an on-site work environment.

About Company

Entegris is a leader in the development of advanced materials and chemicals for semiconductor and other high-tech industries, focusing on delivering innovative solutions for their customers.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Basic problem-solving abilities
  • Customer service experience preferred
  • Ability to work in a team environment

Responsibilities

  • Assist customers with inquiries.
  • Resolve customer issues efficiently.
  • Provide product information.
  • Document customer interactions.
  • Work collaboratively with team members.
  • Manage incoming calls and emails.
  • Ensure customer satisfaction throughout the process.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer FocusAdaptability

Nice To Have Skills

MultilingualTechnical KnowledgeTime ManagementSales SkillsConflict Resolution

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeCommunication Tools

Job Keywords

Customer ServiceSupportAdvisorCommunicationProblem-solving

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