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TP

Customer Service Advisor

TP

Posted

3 weeks ago

Bangkok City, Thailand

Onsite

THB 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Advisor position at TP in Bangkok involves providing support and assistance to customers in a professional and efficient manner. The role requires strong communication skills, as you will be responsible for addressing inquiries and resolving issues. Knowledge of the Vietnamese language is likely essential for effective customer interaction. This full-time role offers a collaborative environment and potential career growth within the customer service sector.

About Company

TP is a service-oriented company focused on delivering exceptional customer experiences. They emphasize teamwork and continuous improvement to meet customer needs effectively.

Core Requirements

  • Fluency in Vietnamese
  • Strong communication skills
  • Problem-solving abilities
  • Experience in customer service
  • High school diploma or equivalent

Responsibilities

  • Assist customers with inquiries and issues.
  • Resolve customer complaints effectively.
  • Maintain customer records accurately.
  • Provide product and service information.
  • Collaborate with team members to improve service delivery.
  • Follow up with customers to ensure satisfaction.
  • Stay knowledgeable about company products.

Must Have skills

Customer service skillsCommunication skillsProblem-solving skillsLanguage proficiencyAttention to detail

Nice To Have Skills

Experience with CRM softwareTeamwork abilitiesCultural awarenessAdaptabilityConflict resolution

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmailPhone systemsTicketing system

Job Keywords

Customer ServiceCommunicationSupportVietnameseAdvising

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