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Viction.id

Customer Relationship Officer

Viction.id

Posted

2 weeks ago

Jakarta, Indonesia

Onsite

IDR 6M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Viction.id is seeking a Customer Relationship Officer in Jakarta, Indonesia. The role is primarily focused on managing customer interactions and ensuring satisfaction while fostering strong relationships. Ideal candidates will have a knack for communication and problem-solving, providing support to customers effectively. Full-time opportunities are available for junior-level professionals aiming to grow their careers in customer service.

About Company

Viction.id is a company dedicated to enhancing customer experiences through effective communication and relationship management. They value customer satisfaction and aim to build lasting relationships with their clients.

Core Requirements

  • Bachelor's degree in a relevant field
  • Strong communication skills
  • Ability to handle customer inquiries
  • Basic understanding of sales principles
  • Problem-solving abilities

Responsibilities

  • Manage incoming customer queries
  • Provide solutions to customer issues
  • Develop and maintain customer relationships
  • Document customer interactions
  • Collaborate with sales teams
  • Gather customer feedback
  • Support sales initiatives

Must Have skills

CommunicationProblem-solvingCustomer serviceSales supportTime management

Nice To Have Skills

CRM softwareNegotiationTeamworkMultilingual abilitiesData entry

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmailPhone systemsCustomer databases

Job Keywords

customer servicerelationship managementcommunication skillssales supportproblem-solving

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