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Customer Relationship Manager
Xn Solutions Inc.
Posted
2 days ago

Parañaque

Remote

PHP 40K

Mid Level

Full Time

Job Categories

Management Sales Customer Support Strategy

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Sema Summary

As a Customer Relationship Management Manager at Xn Solutions Inc., you will oversee client interactions, ensuring high satisfaction and loyalty. This mid-level role demands expertise in managing customer relationships, analyzing data, and developing effective communication strategies. Located in Parañaque, this full-time position offers a hybrid work model. Candidates should possess strong analytical skills and previous management experience in customer-focused roles. Salary is competitive at approximately PHP40,000 per month.

About Company

Xn Solutions Inc. is committed to delivering premium services that enhance customer experiences and drive loyalty.

Core Requirements

Bachelor's degree in Business or related field
3+ years in customer relationship management
Strong analytical and problem-solving skills
Proficiency in CRM software
Excellent communication skills

Responsibilities

Manage and enhance customer relationships
Analyze customer feedback for insights
Develop strategies for customer retention
Collaborate with sales and support teams
Prepare reports on customer satisfaction
Train staff on customer engagement best practices
Monitor industry trends to inform strategies

Must Have skills

CRM softwareAnalytical skillsCommunicationCustomer-focusedProblem-solving

Nice To Have Skills

Project managementSales techniquesData analysisPresentation skillsTeam leadership

Tools Knowledge Requried

CRMExcelSalesforcePowerPointAnalytics software

Job Keywords

Customer ManagementRelationship ManagerCRMLeadershipData Analysis

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