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Customer Relationship Executive
Venus Motorcycle Tours
Posted
3 weeks ago

Chennai, Tamil Nadu, India

Onsite

INR 30K

Full Time

Job Categories

Sales Customer Support Marketing Travel

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Skills

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Industry

Sema Summary

As a Customer Relationship Executive at Venus Motorcycle Tours, you will play a vital role in managing customer interactions and enhancing satisfaction. The position involves understanding customer needs, resolving issues, and fostering long-term relationships to improve loyalty. You will work on-site in Chennai, Tamil Nadu, focusing on delivering exceptional service in the travel sector. A competitive salary is estimated based on role expectations in India.

About Company

Venus Motorcycle Tours specializes in providing exceptional motorcycle tours, focusing on customer satisfaction and memorable experiences.

Core Requirements

Excellent communication skills
Problem-solving ability
Customer service experience
Basic sales knowledge
High school diploma

Responsibilities

Assist customers via phone and email.
Resolve customer issues promptly.
Gather customer feedback for service improvement.
Promote tour packages to potential clients.
Maintain customer records accurately.
Implement strategies to enhance customer loyalty.
Collaborate with the sales team for high performance.

Must Have skills

CommunicationProblem-solvingCustomer serviceSalesTime management

Nice To Have Skills

CRM software knowledgeMultilingual abilitiesMarketing skillsNegotiationTeam collaboration

Job Keywords

Customer SupportSales RoleClient RelationsService ExcellenceTravel Industry

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