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Customer Relations Specialist
VICTION.ID
Posted
3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Finance Education Sales

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Skills

Experience

Industry

Sema Summary

This full-time, on-site role at VICTION.ID in Jakarta involves managing customer interactions and delivering exceptional support to ensure client satisfaction. The position requires strong interpersonal skills, analytical problem-solving abilities, and experience in customer relations. A Bachelor's degree in a related field is preferred, along with the ability to adapt to dynamic environments. The role offers the opportunity to improve service quality and maintain effective communication with clients.

About Company

VICTION.ID is a financial services company formed in 2024, associated with PT Victory International Futures. It focuses on providing trading and education services, ensuring clients understand trading fundamentals, strategies, and risks to enhance their success in the market.

Core Requirements

Bachelor's degree in Business Administration or related field
Strong interpersonal skills
Experience in customer support
Analytical skills
Ability to manage multiple tasks

Responsibilities

Manage customer interactions
Address inquiries and provide support
Deliver exceptional customer service
Foster strong client relationships
Analyze customer feedback
Identify areas for service improvement
Maintain effective communication with clients

Must Have skills

Interpersonal skillsProblem solvingCustomer supportAnalytical skillsTime management

Nice To Have Skills

Experience in client relationsAdaptability

Tools Knowledge Requried

CRM softwareCommunication tools

Job Keywords

Customer RelationsClient SupportCustomer SatisfactionInterpersonal SkillsAnalytical Skills

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