Customer Relations Specialist
DHL Global Forwarding
Posted
last month
Bangkok, Bangkok City
Onsite
THB 50K
Full Time
Sema Summary
The Customer Relations Specialist at DHL Global Forwarding facilitates effective communication between the company and its customers. This role focuses on enhancing customer satisfaction and resolving inquiries promptly.
About Company
DHL Global Forwarding specializes in logistics and supply chain solutions, operating globally to support businesses with timely delivery and customer service.
Core Requirements
- Bachelor's degree in business or related field
- Strong communication skills
- Experience in customer service
- Problem-solving abilities
- Ability to work in a team-oriented environment
Responsibilities
- Manage customer inquiries and complaints
- Provide accurate information regarding services
- Liaise with various departments to resolve issues
- Ensure high levels of customer satisfaction
- Document interactions with customers
- Assist in building customer relationships
- Support the sales team with customer feedback
Must Have skills
Job Keywords
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