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Customer Relations Officer
PT SG Jakarta Batavia
Posted
3 weeks ago

Tanah Abang, Jakarta

Onsite

IDR 4.5M

Junior Level

Full Time

Job Categories

Customer Support Sales Communication Management

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Skills

Experience

Industry

Sema Summary

We are seeking a Customer Relations Officer to enhance customer engagement and satisfaction at PT SG Jakarta Batavia. This role involves addressing customer inquiries, managing relationships, and ensuring high-quality service delivery. Ideal candidates are enthusiastic, possess strong communication skills, and have at least junior-level experience in customer support. This is a full-time, on-site position located in Tanah Abang, Jakarta, Indonesia.

About Company

PT SG Jakarta Batavia is dedicated to providing exceptional customer support and enhancing client satisfaction. The company emphasizes strong communication and relationship management to meet diverse customer needs.

Core Requirements

High school diploma
Customer service experience
Strong communication skills
Problem-solving abilities
Basic computer skills

Responsibilities

Respond to customer inquiries
Manage customer relationships
Ensure high service quality
Troubleshoot issues
Provide product information
Collect customer feedback
Collaborate with internal teams

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementBasic IT skills

Nice To Have Skills

Sales skillsConflict resolutionMultilingual abilitiesTeamworkAdaptability

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmail platformsSocial media tools

Job Keywords

Customer RelationsSupportCommunicationServiceSales

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