Customer Relations Officer
Pasona Singapore
Posted
2 days ago
Singapore
Onsite
SGD 5K
Junior Level
Full Time
Sema Summary
The Customer Relations Officer will be responsible for managing customer inquiries and providing assistance in both English and Japanese. This full-time position is based in Singapore, with a focus on delivering excellent service and maintaining customer satisfaction. Candidates should possess effective communication skills and be comfortable in an on-site role. The position may require problem-solving abilities to address customer needs and inquiries promptly.
About Company
Pasona Singapore is a leading talent solutions provider known for its commitment to excellence in customer service and support throughout various industries.
Core Requirements
- Fluency in Japanese and English
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Ability to work on-site
Responsibilities
- Assist customers with inquiries
- Translate conversations between Japanese and English
- Provide solutions to customer complaints
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service
- Follow up with customers post-interaction
- Support sales initiatives as needed
Must Have skills
Nice To Have Skills
Job Keywords
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