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Customer Relations Officer
VPlus Education
Posted
3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Full Time

Job Categories

Customer Support Education Sales Communication

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Sema Summary

VPlus Education is seeking a Customer Relations Officer in Jakarta. This role involves engaging with clients, addressing inquiries, and ensuring satisfaction. The position is full-time and offers an opportunity to enhance customer engagement within the education sector. Candidates should be proactive and have excellent communication skills. Both freshers and experienced candidates may apply.

About Company

VPlus Education specializes in providing educational services and support to students. They focus on enhancing the learning experience through dedicated customer relations.

Core Requirements

Excellent communication skills
Proficiency in customer service
Problem-solving abilities
Ability to work in a team
High school diploma or equivalent

Responsibilities

Engage with customers and address inquiries.
Resolve customer complaints and issues.
Assist in educating customers about services.
Maintain customer records and documentation.
Collaborate with the sales team.
Provide feedback to improve services.
Participate in training programs.

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkDocumentation

Nice To Have Skills

Sales experienceTime managementConflict resolution

Job Keywords

Customer ServiceCustomer RelationsEducationCommunicationSales

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