Search for Jobs

Customer Relations Officer
VICTION.ID
Posted
2 weeks ago

Gambir, Jakarta

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Administration Communication

Match

Skills

Experience

Industry

Sema Summary

As a Customer Relations Officer at VICTION.ID, you will be responsible for managing customer inquiries and providing exceptional service. You will interact directly with customers, ensuring their needs are met efficiently. This role requires strong communication and problem-solving skills. Being on-site in Gambir, Jakarta, you will be a key point of contact for clients. A full-time position welcoming junior candidates, it aims to strengthen customer satisfaction.

About Company

VICTION.ID specializes in providing innovative solutions and exceptional customer service, ensuring client satisfaction across various sectors.

Core Requirements

Bachelor's degree in a relevant field
Strong communication skills
Customer service experience
Problem-solving abilities
Team collaboration skills

Responsibilities

Handle customer inquiries via phone and email
Resolve customer issues promptly
Maintain customer records and documentation
Collaborate with team members to improve service
Provide product information to clients
Gather customer feedback for service improvement
Assist in onboarding new customers

Must Have skills

CommunicationTeamworkProblem-solvingCustomer serviceAdaptability

Nice To Have Skills

Sales experienceConflict resolutionTime managementData entryTech-savvy

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail PlatformsPhone SystemsChat Tools

Job Keywords

customer supportclient relationsservice excellencecommunication skillsteam collaboration

Similar Jobs