Customer Relations Manager
JDI WEALTH
Posted
3 weeks ago
Trivandrum, Kerala, India
Onsite
INR 30K
Full Time
Sema Summary
The Customer Relations Manager at JDI WEALTH will focus on enhancing customer experience and managing relationships. Responsibilities include addressing customer inquiries, resolving issues, and improving satisfaction metrics. The ideal candidate should possess strong communication and problem-solving skills. This full-time position is based in Trivandrum, Kerala, India. A suggested salary for this role would be around INR30000 per month.
About Company
JDI WEALTH specializes in providing superior financial services and solutions to clients, emphasizing customer satisfaction and effective relationship management.
Core Requirements
- Bachelor's degree
- Customer service experience
- Strong communication skills
- Problem-solving skills
- Relationship management expertise
Responsibilities
- Manage customer inquiries and complaints
- Develop and maintain customer relationships
- Analyze customer satisfaction metrics
- Implement customer feedback strategies
- Collaborate with sales and support teams
- Identify areas for service improvement
- Train staff on customer service best practices
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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