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Customer Relations Manager
Robinsons Land Corporation
Posted
3 weeks ago

Quezon City

Onsite

PHP 30K

Full Time

Job Categories

Management Customer Security Relations Operations

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Sema Summary

The Customer Relations & Security Manager at Robinsons Land Corporation is responsible for overseeing customer interactions and ensuring the security of the premises. This role requires strong management skills along with a focus on customer satisfaction. The position is based in Quezon City and demands effective communication and operational abilities. Candidates should possess relevant experience in customer relations and security management.

About Company

Robinsons Land Corporation is a leading real estate corporation in the Philippines, focusing on various real estate services, including property management, development, and commercial leasing.

Core Requirements

Experience in customer relations
Knowledge of security protocols
Management skills
Strong communication skills
Bachelor's degree or equivalent

Responsibilities

Manage customer interactions and feedback.
Oversee security operations on-site.
Ensure compliance with safety regulations.
Train staff on customer care techniques.
Develop strategies to enhance customer satisfaction.
Supervise security personnel and operations.
Report on customer relationship metrics.

Must Have skills

ManagementCustomer serviceSecurity knowledgeCommunicationProblem-solving

Nice To Have Skills

Team leadershipSales skillsAnalytical thinking

Job Keywords

customer relationssecurity managementcommunication skillsmanagementcustomer satisfaction

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