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Customer Relations Executive
Zuboc
Posted
3 weeks ago

Kerala, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Support Sales Marketing Communication

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Sema Summary

The Customer Relations Executive at Zuboc in Kerala is responsible for handling customer inquiries and resolving any issues they may have. This full-time role requires effective communication skills and the ability to manage client expectations. The position is suitable for individuals with junior-level experience in customer support or a related field. While the role is based on-site, the successful candidate will have opportunities to develop their customer service skills further. The estimated monthly salary is INR30,000.

About Company

Zuboc is a company focused on enhancing customer engagement and satisfaction through effective communication and support solutions.

Core Requirements

Bachelor's degree in relevant field
Strong communication skills
Problem-solving abilities
Experience in customer service
Ability to work in a team

Responsibilities

Handle customer inquiries and complaints
Provide information about products and services
Process orders and maintain accurate records
Develop and maintain customer relationships
Assist in resolving customer issues efficiently
Collaborate with team members to improve services
Gather feedback from customers for service improvement

Must Have skills

Communication skillsCustomer service experienceProblem-solvingTeamworkTime management

Nice To Have Skills

Sales experienceTechnical knowledgeAdaptabilityMultilingual skillsCRM software familiarity

Job Keywords

customer relationssupportcommunicationservicecustomer engagement

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