Customer Relations Coordinator
Apollo BGS Hospitals
Posted
3 weeks ago
Bengaluru, Karnataka, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
As a Customer Relations Coordinator at Apollo BGS Hospitals, you will be responsible for managing patient inquiries related to billing and ensuring overall patient satisfaction. This role requires effective communication and customer service skills to provide exceptional care to our patients. You will work within a full-time schedule, contributing to a cutting-edge healthcare provider known for its advanced technology and dedicated team. Ideal candidates should have a graduate degree and some experience in customer relations.
About Company
Apollo BGS Hospitals is a leading healthcare provider in India, committed to delivering quality care and ensuring patient satisfaction. The hospital is renowned for its advanced medical facilities and a dedicated team of healthcare professionals.
Core Requirements
- Graduate degree required
- Strong communication skills
- Experience in customer service
- Knowledge of billing processes
- Ability to handle patient inquiries
Responsibilities
- Manage patient inquiries regarding billing
- Ensure accurate patient communication
- Collaborate with healthcare professionals and support staff
- Maintain patient records and documentation
- Resolve customer complaints effectively
- Promote patient satisfaction initiatives
- Assist in administrative duties related to patient services
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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