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Customer Relation Officer
Viction Career
Posted
2 days ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Communication Administration

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Sema Summary

We are seeking a Customer Relation Officer to enhance customer satisfaction in Jakarta. This role involves providing support, addressing customer inquiries, and assisting in maintaining strong client relationships. Candidates should have good communication skills and be able to work well in a team. The position is full-time and requires junior-level experience. An estimated salary is provided to match local standards.

About Company

Viction Career specializes in providing career-oriented solutions and staffing services that connect businesses with talented individuals.

Core Requirements

Bachelor's degree in a relevant field
Excellent communication skills
Ability to work in a team
Customer service experience
Problem-solving abilities

Responsibilities

Interact with customers and address their queries
Provide information about products and services
Maintain customer relationships
Assist in resolving issues
Record customer interactions
Collaborate with team members
Report on customer feedback

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAttention to detail

Nice To Have Skills

Sales skillsConflict resolutionAdaptabilityTime managementPresentation skills

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficePhone systemsChat tools

Job Keywords

customer relationssupportcommunicationproblem-solvingteamwork

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