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Customer Relation Officer
PT Victory International
Posted
3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Retail Communication

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Sema Summary

As a Customer Relation Officer at PT Victory International in Jakarta, you will be responsible for managing customer inquiries and providing solutions to improve customer satisfaction. This role requires effective communication skills and the ability to handle customer issues efficiently. Ideal candidates should have a strong customer service background and be comfortable working in a fast-paced environment. A full-time position, this role offers a great opportunity for those looking to advance their career in customer relations.

About Company

PT Victory International focuses on providing exceptional customer service and solutions to enhance customer experience.

Core Requirements

Communication skills
Customer service experience
Problem-solving ability
Team collaboration
High school diploma

Responsibilities

Manage customer inquiries
Provide product information
Resolve customer complaints
Follow up on customer interactions
Maintain customer records
Collaborate with team members
Ensure customer satisfaction

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkTime management

Nice To Have Skills

Sales experienceConflict resolutionMultilingual abilities

Tools Knowledge Requried

CRM softwareEmailPhone systems

Job Keywords

Customer ServiceClient RelationsSupportSalesCommunication

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